OtsoLabs LLC respects user privacy and collects only the information reasonably needed to operate its website, provide CutCaption, respond to inquiries, and support customers.
Who we are
OtsoLabs LLC is a single-member llc registered in Wyoming, United States. Registered address: 30 N Gould St, Ste N, Sheridan, Wyoming 82801, United States. Contact email: aaqiqsaad@gmail.com.
Information we may collect
We may collect information you choose to send to us, such as your name, email address, support messages, and business inquiry details. If you use CutCaption, we may also process account information, workspace details, uploaded files, subtitle content, and technical logs needed to provide the service.
No cookies, tracking, or analytics
The public website does not use cookies, advertising trackers, analytics beacons, or similar tracking technologies.
How information may be used
Information may be used to operate CutCaption, authenticate users, deliver subtitle processing and export features, respond to support requests, maintain service security, communicate important service updates, and comply with legal obligations.
Data sharing
We do not sell personal information. Data may be shared only with service providers or infrastructure partners when reasonably necessary to host, secure, support, or operate the business.
Retention and security
Information may be retained for as long as reasonably necessary to provide the service, maintain records, resolve disputes, prevent abuse, and comply with law. Reasonable administrative, technical, and organizational safeguards are applied based on the sensitivity of the data involved.
Your choices
You may contact us to request access, correction, deletion, or other privacy-related assistance, subject to applicable law and any information we must retain for legal, security, or operational reasons.
Data requests
For privacy or data requests, email aaqiqsaad@gmail.com. You may also write to OtsoLabs LLC, 30 N Gould St, Ste N, Sheridan, Wyoming 82801, United States.
Future updates
This privacy policy may be updated if our products, operations, or legal obligations change. Material changes will be reflected on this page with an updated effective date.