Using CutCaption? This policy covers the company website only. Personal data processed inside the CutCaption service is governed by the CutCaption privacy policy, which is the controlling document for the product.
Otso Labs LLC respects user privacy and collects only the information reasonably needed to operate this website, respond to inquiries, and support customers.
Who we are
Otso Labs LLC is a single-member llc registered in Wyoming, United States. Registered address: 30 N Gould St, Ste N, Sheridan, Wyoming 82801, United States. Contact email: contact@otsolabs.com.
Information we may collect
Through this website we collect only what you choose to send us by email: your name, email address, the content of your message, and any business inquiry details you include. The website itself has no accounts, forms, or logins.
Account information, uploaded video, subtitle content, and service logs are processed inside CutCaption, not on this website. See the CutCaption privacy policy for how that data is handled.
No cookies, tracking, or analytics
The public website does not use cookies, advertising trackers, analytics beacons, or similar tracking technologies.
How information may be used
Information sent to us through this website is used to respond to your message, hold the resulting business or support conversation, keep basic records of it, and comply with legal obligations.
Data sharing
We do not sell personal information. Data may be shared only with service providers or infrastructure partners when reasonably necessary to host, secure, support, or operate the business.
Retention and security
Correspondence may be retained for as long as reasonably necessary to maintain records, resolve disputes, prevent abuse, and comply with law. Reasonable administrative, technical, and organizational safeguards are applied based on the sensitivity of the data involved.
Your choices
You may contact us to request access, correction, deletion, or other privacy-related assistance, subject to applicable law and any information we must retain for legal, security, or operational reasons.
Data requests
For privacy or data requests, email contact@otsolabs.com. You may also write to Otso Labs LLC, 30 N Gould St, Ste N, Sheridan, Wyoming 82801, United States.
Future updates
This privacy policy may be updated if our products, operations, or legal obligations change. Material changes will be reflected on this page with an updated effective date.